For many years, care home inspections focused heavily on policies, procedures, audits and compliance. While these remain important, the Care Quality Commission (CQC) is increasingly looking beyond pa...
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As a registered manager, director, or provider, it is easy to assume you have a good understanding of what is happening within your service.You review incidents. You speak with staff. You attend hand...
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Incident reporting plays an important role in helping care organisations identify risks, recognise patterns, support learning, and improve safety over time.But despite this, many care providers still...
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